Report Abuse

At Castkro, we take reports of abusive behaviour, harassment, or any other inappropriate conduct seriously. If you experience or witness any form of abuse on our platform, we encourage you to report it immediately.

How to report abuse

To report abusive behaviour or content, please follow these steps:

• Identify the problem: clearly identify the content or user behaving inappropriately or posting abusive material.
• Gather evidence: take screenshots or note specific details that can help us investigate effectively.
• Contact us: email our support team at support@castkro.com with the subject line "Report Abuse", including all relevant details and evidence.
• Follow up: our team will review your report and may reach out for further information. We act according to our community guidelines and code of conduct.

For any other inquiries or support requests, please visit our Contact Us page.

What happens after reporting?

Once we receive your report, our team will:

• Review the report: carefully review the information provided and any supporting evidence.
• Investigate the incident: we may investigate further by contacting the parties involved or reviewing platform activity.
• Take appropriate action: based on our investigation, we take necessary action, which may include removing content, issuing warnings, or banning users who violate our policies.

Your safety and the integrity of our community are our top priorities. We appreciate your help in keeping Castkro a positive and inclusive space for everyone.