Contact

Get in touch

Whether you're looking for help, want to share feedback, or need to report something — we're here.

You can reset your password, change your email or phone, and close your account yourself.

Reset your password →

Your invoices, receipts, payment method and cancellation are all in billing settings.

You can see what credits you have and buy more without writing in.

Please include the page address, and what device and browser you were using — without those we usually have to write back before we can start.

What to include in a bug report →

Please include a link to the profile or casting call and anything you have that shows what happened. Never send money to a listing that asks for it.

How to report a user or listing →

You can post a casting call and start finding talent straight away — no call needed.

For casting directors →

The help centre answers most of what people write in about.

Browse the help centre →

Prefer email?

For any query, feedback, or support request, drop us an email at support@castkro.com.

We offer free support for both talent and casting directors and aim to respond quickly.