Castkro Subscription Plans Explained

Castkro has one set of plans for performers and a separate set for casting directors, and every account starts on a free plan. Paid performer plans add applications, portfolio space and search placement. Paid casting director plans add contact credits and unlimited conversations. Current prices are on the pricing page.

Performer plans

Performer plans are Free, Starter, Spotlight and Elite.

Your application allowance resets every month. Free course lessons are open to everyone, whatever your plan.

Performers never need credits. Credits are only spent by casting directors, to unlock a performer's contact details, so a credit balance is not something a performer plan gives you.

Casting director plans

Casting director plans are Free, Starter, Growth and Elite.

• Contact credits unlock a performer's phone number or email address. The number each plan includes is on the casting director pricing page.
• The 3 free conversations are for the life of the account. One is used the first time you send a message in a new conversation, and it is not given back if the conversation goes nowhere.
• Every plan has the same safety rules. You need a verified phone number and a published casting call before you can message performers, whichever plan you are on.

Paying for a plan

Choose a plan on the pricing page, pick how often you want to be billed, and continue to checkout. Where more than one payment option is available you will see Pay with, and you are then taken to Stripe or Razorpay to pay securely.

Your plan, payment method and invoices are all on your Billing page, in the account menu.

Cancelling or changing your plan

Changing plan is not available in the app yet, and checkout will not start a second plan while you already have one.

To cancel:

1. Open Billing from the account menu.
2. Select Cancel subscription and confirm.
3. You keep everything your plan includes until the end of the period you have paid for. The end date is shown on your Billing page.

Changed your mind before that date? If your Billing page shows Resume subscription, select it to keep your plan.

To move to a different plan, cancel your current plan first, then subscribe to the new one from the pricing page once the old one has ended. Check Payment gateway on your Billing page first: with Stripe, checkout refuses a new plan until the end date; with Razorpay, checkout lets you subscribe straight away while the cancelled plan is still running, and you would pay for both. Either way, wait for the end date. Cancelling your plan has the details.

Plans for a child's profile

A parent or guardian pays for their child's plan. Open your child's profile first, then subscribe: the plan belongs to your child's profile, and your card is charged. Your Billing page lists it under Plans you pay for. Castkro's policy for performers under 18 explains how guardian accounts work.

FAQ

Can I switch from Starter to Spotlight?

Not directly. Cancel Starter from your Billing page, keep using it until the end of the period you paid for, then subscribe to Spotlight.

Why does my plan say Starter when I am a casting director?

Casting directors and performers each have a plan called Starter. Yours is the casting director Starter plan, which includes contact credits. It has nothing to do with the performer plan of the same name.

Do I need credits to apply for casting calls?

No. Applying uses your monthly application allowance, never credits. Credits are for casting directors unlocking contact details.

What happens when my plan ends?

Your account goes back to the free plan for your side of Castkro, with the free plan's limits from then on.

Where are the prices?

On the pricing page. Prices can change, so this article does not list them. If you are a casting director, use the casting director pricing page.