For everyone
Plans and billing
What each plan includes, and how payment works.
Castkro Subscription Plans Explained
Performers and casting directors have separate plans, and both start free. Performer plans add applications, portfolio space and search placement. Casting director plans add contact credits and unlimited conversations.
Everyone · 5 min read
Credits: What They Are and What They Buy (Casting Directors Only)
Credits unlock a performer's phone number or email, usually 1 credit each. Paid casting director plans add credits every billing cycle, and any casting director can buy a credit pack from One-time purchases. Bought credits never expire.
Casting directors · 4 min read
Finding Your Invoices, Receipts and GST Details
Open Billing from the account menu and scroll to Billing history. Each payment has an Invoice link to your GST tax invoice, or a Receipt link where no tax invoice was issued, and both can be saved as a PDF.
Everyone · 4 min read
How to Cancel Your Castkro Plan
Open Billing, select Cancel subscription, pick a reason and confirm. You keep your plan until the end of the period you have paid for, and you can select Resume subscription before then if you change your mind.
Everyone · 4 min read
Promoting Your Profile or a Casting Call
Performers get higher search placement on paid plans, and can buy a fixed-length profile promotion from One-time purchases when it is on sale. Casting calls cannot be promoted from the app; a sponsored listing is arranged with Castkro's team.
Everyone · 4 min read