For everyone
Account and settings
Sign-in, contact details, and how you are notified.
Change Your Email, Phone or Password, or Delete Your Account
Open Account settings from your account menu. Change your details on the Account tab, your password on the Password tab, and delete your account at the bottom of the Account tab.
Everyone · 5 min read
Manage Your Castkro Notifications and Emails
Open Account settings, then the Notifications tab, and switch each category on or off for In-app and Email. Alerts about payments, security and account standing always reach you.
Everyone · 4 min read
Be Both a Performer and a Casting Director on Castkro
You cannot add a second profile type to your login yourself today. Write to support through the contact form and ask for a performer or casting director profile to be added.
Everyone · 3 min read
Can't Sign In to Castkro? Reset Your Password and Other Fixes
Select Forgot password? on the Login page and use the link we email you within 12 hours. If you signed up with Google, use Continue with Google instead.
Everyone · 4 min read
How to Verify Your Phone Number on Castkro
Open Account settings, select + Add number, enter your number, then type the 6-digit code we send by SMS within 10 minutes. Indian numbers always need a code.
Everyone · 4 min read
Why Castkro Asks for Your Date of Birth
Castkro accounts are held by adults, so everyone gives a date of birth at sign-up. On a performer profile it cannot be edited once saved. If yours is wrong, write to support.
Everyone · 4 min read
How to Report a Problem or Bug on Castkro
Open the contact form, choose Report a problem or bug, and include the page address, your device and your browser. Signed in, you can attach a screenshot too.
Everyone · 4 min read