Trust and safety

Staying Safe: Casting Calls That Ask for Money A genuine casting call never asks you to pay to audition, register or build a portfolio. If anyone does, stop, keep the conversation on Castkro, and select Report on the listing, profile or conversation. Everyone · 6 min read Castkro's Policy for Performers Under 18 Performers under 18 do not hold their own Castkro account. A parent or legal guardian creates and runs the profile, and casting directors who ask for contact details get the guardian's, never the child's. Parents & guardians · 6 min read How to Report a User or a Fake Casting Call Sign in, select Report this listing on a casting call, Report on a profile, or the report icon in a conversation, pick what happened and submit. A person on our team reads every report. Everyone · 6 min read How to Block Someone on Castkro Select Block on someone's profile or at the top of your conversation with them, then confirm. Neither of you can contact the other until you unblock them from Account and settings, under Blocked people. They are not told. Everyone · 4 min read Managing a Child's Profile as a Parent or Guardian Verify your phone, open Child profiles and select Add a child profile. You then act for your child to build their profile, apply and reply to messages, and hand the profile over when they turn 18. Parents & guardians · 6 min read Getting the Identity Verified Badge Open Account settings, go to the Verification tab, tick the consent box and select Verify with DigiLocker. It is free, takes about two minutes, and needs a DigiLocker account and a profile ready for the badge. Everyone · 7 min read Verifying Your Account: What It Unlocks A verified phone number lets you message performers. The free Identity verified badge builds trust, and Castkro may ask for it before you see more applicants or unlock more contacts. Posting casting calls needs neither. Casting directors · 5 min read Signing Up for Castkro When You Are Under 18 If you are under 18, Castkro does not create an account from the sign-up form. Instead you give us a parent or guardian's email, we invite them, and they set up and run your performer profile for you. Everyone · 5 min read