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How to Verify Your Phone Number on Castkro
Open Account settings, select + Add number, enter your number, then type the 6-digit code we send by SMS within 10 minutes. Indian numbers always need a code.
4 min read · Updated 14 September 2026
You will be asked to sign in first. We will bring you straight back to this step.
Open Account settings, select + Add number under Phone numbers, enter your number and select Add. We send a 6-digit code by SMS. Type it in and select Verify within 10 minutes. Indian (+91) numbers always need a code.
Step 1: Add the number
- Open your account menu and select Account settings.
- On the Account tab, find Phone numbers and select + Add number.
- Choose the country code, for example
+91. - Type the number without the country code or spaces, for example
9876543210. - Select Add.
An Indian number has to be exactly 10 digits. Anything else shows Please enter a valid 10-digit Indian phone number.
Step 2: Enter the code
- Wait for the SMS. The screen says Enter the code we sent to followed by your number.
- Type the 6 digits into Verification code, for example
482913. - Select Verify.
When it works you see Phone number verified. and the number appears in your list. The first number you verify becomes your Primary number if you did not already have one.
The code has not arrived
Wait a minute, then select Resend code. A new code replaces the old one, so type only the newest. You can ask for a new code up to 5 times a minute. If nothing arrives, check the number and country code, select Cancel, and add it again.
A code lasts 10 minutes and works once. After that you will see This OTP has expired, please request a new one. A wrong code shows OTP does not match, please check it and try again.
Numbers outside India
The country list offers +91, +1, +44, +61 and +971. A number from outside India may be
added straight away with no code. If a code is needed, the form asks for it, exactly as above.
What a verified number unlocks
- Casting directors need one before they can message performers, and before they can start an ID check for the Identity verified badge.
- Parents and guardians need one before creating a profile for a child.
- Contact unlocks. The primary number is the one a casting director receives when they unlock your phone number, unless Show my phone number is switched off.
A number on your profile is not the same as a verified one
Your profile checklist counts a phone number as soon as one is on your account. That tick does not mean it was verified. If you left the code step before selecting Verify, add the same number again with + Add number to get a fresh code.
FAQ
It says the number is already used by some other user
That number is verified on a different Castkro account. One number can be verified on only one account. If it is yours and you no longer use the other account, write to us through the contact form with the reason Account & login.
How do I change my primary number?
Verify the new number first, then select Make primary next to it. Only a verified number can be made primary. Select Remove next to the old one if you no longer want it on your account.
Can I sign in with my phone number?
Yes. Type your primary number, digits only, in Email / Phone on the Login page, with your password. I can't sign in has more.
I verified my number during sign-up. Do I need to do it again?
No. A number you verified while setting up your profile stays verified. You only need a code again when you add a different number.